6. Emotional Intelligence in the Workplace

The Effect of Teamwork and Conflict Management on Perceived Individual Performance ¹

The role of emotional intelligence in building effective workplace: A quantitative study ²

• The ability to recognize, understand, and manage one’s own emotions as well as those of others is known as emotional intelligence.
• People with high EI are able to empathize with co-workers, resolve conflicts amicably, and sustain a positive work environment.
• Employees can better manage stress, adapt to change, and work as a team when they have developed emotional intelligence.
• Additionally, it gives them the opportunity to show empathy, develop stronger bonds with co-workers and superiors, and create a friendly and inclusive work atmosphere.
• As they inspire and drive their teams, executives with high EI also experience higher work satisfaction and employee engagement.
• Organizational communication, employee retention, and productivity all improve when emotional intelligence development is prioritized.

Conflict Management Techniques ³

References

“Do not take (a human) life —made sacred by Allah— except with (legal) right. If anyone is killed unjustly, We have given their heirs the authority, but do not let them exceed limits in retaliation, for they are already supported (by law)” – Quran 17:33

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1. Al, B. (2022). The Effect of Teamwork and Conflict Management on Perceived Individual Performance. Journal of Organizational Behavior Review, 4(1), 64-90. 2038560 (dergipark.org.tr) https://dergipark.org.tr/en/download/article-file/2038560 ↩

2. Kargeti, H. (2021). The role of emotional intelligence in building effective workplace: A quantitative study. Journal of Cardiovascular Disease Research 12 (4). 648ef94317f8a6.91899355.pdf (jcdronline.org) https://jcdronline.org/admin/Uploads/Files/648ef94317f8a6.91899355.pdf ↩

3. Simplilearn. (July 5, 2022). What Is Conflict Management? | Conflict Management Techniques | Simplilearn [Video]. YouTube. https://youtu.be/D--X9-726bk ↩